Mercury Auto Transport
Mercury Auto Transport Review
Last Updated: April 2025
Andrew Larson
Writer
Fact Checked
Ethan Miller
Editor
A+ rating with accreditation from the BBB
Guaranteed pricing
FMCSA licensed and insured carriers
Door-to-door delivery
Complete bumper-to-bumper insurance coverage
In a Nutshell
Mercury Auto Transport, based in Davie, Florida, has been a trusted car transport broker since 2007, moving over 256,000 vehicles across the nation. Unlike many other transport companies, Mercury doesn't own trucks; instead, it connects you with its network of licensed, insured and vetted carriers. Here's how it works: your vehicle gets listed on Mercury's national dispatch boards, visible to carriers who can then offer shipping services.
They handle a variety of vehicles, from sedans to RVs, with options for open or enclosed transport. Whether you're moving across the country or just need a vehicle shipped to Alaska or Hawaii, Mercury has you covered. Plus, all transports are door-to-door, ensuring convenience for pickup and delivery.
Mercury Auto Transport stands out for its comprehensive services, transparent pricing, and nationwide coverage. Their experienced team ensures a smooth shipping process, while their customer-centric approach guarantees satisfaction.
Pros
Reliable, experienced, and vetted drivers: Mercury ensures your vehicle is in safe hands with thoroughly screened drivers.
Comprehensive range of transport options: From standard vehicle shipping to specialty and flatbed options, Mercury offers solutions tailored to your needs.
No hidden fees: Enjoy peace of mind with Mercury's guaranteed no surprises, backed by competitive and transparent pricing.
Excellent customer service: Mercury's dedicated team ensures a smooth shipping process and promptly addresses any concerns, reflected in numerous positive customer reviews.
Nationwide coverage: With service to and from all 50 states, Mercury makes shipping your vehicle anywhere in the USA hassle-free.
Cons
Limited to domestic (USA) shipping: Mercury Auto Transport does not offer international shipping options.
No real-time tracking available: While Mercury does not provide real-time tracking for your shipped vehicle you can contact the driver, dispatcher or customer support.
Pricing can vary based on market conditions: While Mercury has competitive pricing most of the time, fluctuations in the market may affect your shipping costs.
Mercury Auto Transport Services
Mercury Auto Transport provides a comprehensive range of vehicle shipping services tailored to meet various customer needs. Whether you're an individual looking to transport a single car or a business with a fleet of vehicles, Mercury Auto Transport has you covered.
Mercury Auto Transport specializes in reliable and efficient vehicle shipping services across the United States. Their offerings include both open and enclosed transport options, ensuring flexibility and protection for different types of vehicles.
List of Services Provided:
Open Auto Transport: Cost-effective and suitable for standard vehicles.
Enclosed Auto Transport: Provides extra protection for luxury, classic, or exotic cars.
Door-to-Door Service: Convenient pickup and delivery at your specified locations.
Expedited Shipping: Faster delivery options for time-sensitive transports.
Seasonal Relocation Services: Tailored solutions for snowbirds and seasonal relocations.
Auction Transport: Specialized services for transporting vehicles from auctions.
Fleet Transport: Comprehensive solutions for businesses needing to transport multiple vehicles.
Military Auto Transport: Discounts and specialized services for military personnel.
Mercury Auto Transport Car Transport Process
Mercury Auto Transport has simplified the vehicle shipping process to ensure maximum customer convenience and satisfaction. Here’s how it works:
Request a Quote: The process starts by getting a quote online or by calling Mercury's auto transport experts. You then receive a price estimate, which is usually spot on, and you don't have to pay anything upfront.
Booking and Confirmation: After receiving and approving your quote, book your transport service. The amount quoted is exactly what you'll pay, with no hidden or further fees. Mercury will confirm your booking and provide an estimated pickup date, asking for any additional information or special instructions if needed.
Vehicle Pickup: On the scheduled date, a professional driver will inspect your vehicle and document its condition before loading it onto the carrier. You’ll receive a copy of the inspection report.
Transport and Updates: During transit, Mercury keeps you updated on your vehicle's progress. Although real-time tracking isn't available, you can still contact the driver, dispatcher or Mercury's customer service for updates on your vehicle's location and estimated delivery time.
Vehicle Delivery: Upon arrival, the driver will unload and inspect your vehicle to ensure it has been delivered in the same condition. You'll sign a delivery report confirming successful delivery.
Review and Feedback: Mercury Auto Transport values customer feedback. Your reviews help maintain high service standards and improve their offerings.
Typical Transport Timeframes:
Local Transport: 1-3 days
Cross-Country Transport: 7-14 days
Expedited Shipping: 1-5 days, depending on distance and availability
Mercury Auto Transport Pricing
Mercury Auto Transport offers competitive and transparent pricing, making it easier for you to understand the costs involved in vehicle shipping. Here's a detailed look at how their pricing works, along with some example quotes.
How Pricing Works:
Mercury Auto Transport calculates the cost of shipping based on several factors, including:
Distance: The longer the distance, the higher the cost.
Vehicle Type: Larger or heavier vehicles may incur higher shipping costs.
Transport Type: Enclosed transport, which provides extra protection, typically costs more than open transport.
Seasonality: Prices can fluctuate based on the time of year, with higher rates during peak seasons.
Urgency: Expedited shipping services come at a premium for faster delivery times.
Example Quotes and Costs:
Short Distance (200-500 miles): $300 - $600
Medium Distance (500-1500 miles): $600 - $1,200
Long Distance (1500+ miles): $1,200 - $2,000
Example Scenario 1: Shipping a standard sedan from Los Angeles, CA to Las Vegas, NV (approximately 270 miles)
Open Transport: $350
Enclosed Transport: $550
Example Scenario 2: Shipping an SUV from New York, NY to Miami, FL (approximately 1,280 miles)
Open Transport: $950
Enclosed Transport: $1,400
Example Scenario 3: Shipping a luxury sports car from Chicago, IL to San Francisco, CA (approximately 2,130 miles)
Open Transport: $1,500
Enclosed Transport: $2,000
Mercury Auto Transport provides upfront quotes with no hidden fees, ensuring customers know exactly what to expect.
Compare Auto Shipping Quotes
When considering an important service, it's wise to explore various choices and compare cost estimates. Here's an in-depth comparison of Mercury Auto Transport with other leading shipping firms for transporting a 2020 Toyota Highlander using an open carrier over a distance of about 1,670 miles:
Company | Total Cost | Avg. Cost per Mile |
|---|---|---|
SGT Auto Transport | $1,253 | $0.60 |
Montway Auto Transport | $1,295 | $0.62 |
Mercury Auto Transport | $1,316 | $0.63 |
Axis Auto Logistix | $1,316 | $0.63 |
Sakaem Logistics | $1,441 | $0.69 |
Auto Shipping Group | $1,483 | $0.71 |
Sherpa Auto Transport | $1,650 | $0.79 |
The above data was compiled from various sources and may be subject to change. Prices and availability might vary and should be confirmed with each company for the most accurate and current information.
Mercury Auto Transport Fleet
Mercury Auto Transport offers a comprehensive network of trusted carriers, providing a diverse range of vehicle shipping solutions tailored to meet various transportation needs. While Mercury doesn't operate its own fleet, its Preferred Carrier Network includes a wide selection of transport options suitable for different types of vehicles.
Network Size and Details:
With a mix of open and enclosed transport carriers, Mercury's network can accommodate standard cars, trucks, luxury vehicles, and even classic automobiles. This diversity ensures that customers' vehicles are transported safely and efficiently across the United States.
Modern Equipment:
The carriers within Mercury's network are equipped with modern technology and maintained to the highest standards. This includes hydraulic lift gates for low-clearance vehicles and air-ride suspension systems for smooth rides, ensuring reliable and secure transport for all types of vehicles.
Driver Qualifications:
Mercury Auto Transport employs highly skilled and experienced drivers who undergo a rigorous vetting process. This process includes background checks, reviews of driving histories, and comprehensive training programs. Only the most qualified individuals are selected to transport customers' vehicles, ensuring the highest level of professionalism and safety throughout the shipping process.
Customer-Centric Approach:
Drivers within Mercury's network are trained to provide excellent customer service, from the initial pickup to the final delivery. Their commitment to customer satisfaction ensures a positive experience for all clients, with clear communication and reliable service every step of the way.
Mercury Auto Transport Testimonials
Mick D
Excellent communication from my broker [Mercury] from both an industry information standpoint, what I can expect, and in coordinating the carrier.
Source: BBB
Nancy K
I would definitely recommend Mercury Auto Transport...took the time to explain how the process works and was in communication every day until the car was delivered. Both times the transport drivers have been helpful and easy to work with.
Source: BBB
Mercury Auto Transport Bottom Line
Mercury Auto Transport is a reliable choice for your vehicle shipping needs. With their commitment to customer satisfaction, transparent pricing, and extensive network of carriers, they make the process of transporting your vehicle hassle-free. Whether you're moving across the country or just need to ship a car purchased online, Mercury Auto Transport provides a dependable and efficient service that you can trust.
Overall Rating
9.4
Customer Sentiment | 10 | |
Value for Money | 9.5 | |
Services | 9 | |
Industry Reputation | 9.5 |
Mercury Auto Transport FAQs
Is Mercury Auto Transport a Broker?
Yes, Mercury Auto Transport operates as a broker in the vehicle shipping industry. This means that instead of owning their own fleet of transport trucks, they work with a network of licensed and insured carriers across the country. Here's what this entails:
Wide Network of Carriers: By acting as a broker, Mercury Auto Transport has access to a vast network of transport companies, allowing them to find the best match for your specific shipping needs.
Competitive Rates: As brokers, they can compare rates from different carriers to provide you with the most competitive pricing options.
Flexibility: The brokerage model offers flexibility in scheduling and transport options, making it easier to accommodate various timelines and preferences.
Quality Control: Mercury Auto Transport ensures that all carriers in their network meet strict quality and safety standards, providing peace of mind that your vehicle is in good hands.
Is Mercury Auto Transport Legit?
Mercury Auto Transport emerges as a prominent player in the bustling auto shipping industry in the USA. With a strong network of carriers, top quality assurance processes and tons of positive customer testimonials, Mercury Auto Transport is a legitimate vehicle shipping broker. Their range of services, including open and enclosed transport options, coupled with a commitment to customer satisfaction, instills confidence in clients.
How much does Mercury Auto Transport cost?
Mercury Auto Transport charges a fee for using their service, and the amount depends on the details of your shipment. The best option is to find out the total cost by getting a quote by calling them or onlive through their website. From our research and experience, it's a good idea to compare prices from at least three different providers before booking to make sure you're getting the best deal.
Our Methodology
Our approach to reviewing car shipping companies is designed to provide you with comprehensive insights for making informed decisions. We focus on key areas that impact your overall experience and satisfaction. Here are the elements we consider:
Reliability and Trustworthiness (25%):We check the Better Business Bureau (BBB) score to ensure the company is reliable and trustworthy.
Service Coverage: We look at how well the company's services cover the entire country, ensuring accessibility for customers everywhere
Customer Service Quality: We consider customer satisfaction ratings and extras like GPS tracking to gauge the overall customer experience
Policy and Flexibility: A clear and customer-friendly cancellation policy is crucial for flexibility, earning companies higher scores
Global Transport Options: Companies offering international car shipping options get extra points for their global capabilities
Coverage and Protection: We evaluate the insurance coverage provided by companies, ensuring your vehicle is well-protected during transit
Our methodology aims to simplify the decision-making process for consumers by focusing on essential aspects that impact their car shipping experience. Each company is thoroughly assessed based on these criteria, resulting in an overall rating that guides you towards the most reliable and customer-friendly car shipping providers.
Our qualifications*:
350+ hours of research
19 companies reviewed
2,300+ consumers surveyed & interviewed
