uShip
uShip Review
Last Updated: April 2024
Kyle Horton
Writer
Fact Checked
Ethan Miller
Editor
Choose a price and ship with confidence
Mobile tracking
Ideal for personal and commercial shipments, including cars, motorcycles, furniture & more
Immediate access to live customer support
Full value cargo insurance
In a Nutshell
uShip, a pioneering leader in the auto shipping industry, revolutionizes the way large items are transported across the USA. Known for its comprehensive online shipping marketplace, uShip connects customers with shipping providers who have extra truck space, making the process of shipping large items like vehicles, motorcycles, furniture, freight, and boats both affordable and straightforward. The platform operates on a simple three-step process: listing the item, comparing shipping options, and choosing a provider. This method empowers customers to pick their preferred price point and provider from a pool of feedback-rated transporters. uShip’s commitment to tech-enabled, efficient, and scalable logistics solutions has made it a go-to choice for both individual and business shipping needs, offering a unique blend of convenience and reliability.
Pros
Wide Range of Services: Offers transport for a variety of items including cars, motorcycles, furniture, and boats
Competitive Pricing: Customers receive multiple bids, allowing for competitive pricing
User-Friendly Platform: Easy listing and comparison of shipping options
Strong Industry Reputation: Partnered with big names and trusted by thousands of eBay sellers since 2013
Robust Tracking System: Mobile tracking feature for real-time updates on shipments
Cons
Service Quality Variability: Quality may vary depending on the independent carriers
Potential for Additional Fees: Some shipments might incur extra costs not included in initial quotes
Dependence on Carrier Compliance: Effective tracking requires carriers to enable “Location Sharing”
uShip Auto Transport Services
uShip offers a comprehensive range of car shipping services, tailored to meet the diverse needs of individual and business clients. Here’s an overview of their top services in car transportation:
Standard and Specialized Vehicle Shipping: uShip transports a wide array of vehicles, including standard cars like SUVs, pickup trucks, minivans, sedans, coupes, as well as specialized vehicles such as classic cars, auction cars, and project vehicles for restoration.
Open and Enclosed Transport: Customers can choose between open transport, which is the most common and cost-effective option, and enclosed transport for added protection against elements and road debris, ideal for classic or luxury cars.
Expedited Shipping Service: For clients needing faster delivery, uShip offers expedited shipping services ensuring quicker transit times.
Non-Running Vehicle Transport: uShip caters to the transportation of non-running vehicles with specialized equipment for safe loading and unloading.
Door-to-Door Service: Many carriers provide door-to-door service, picking up and delivering the vehicle as close to the specified locations as possible.
Professional Handling: With a network of experienced transporters, uShip ensures professional and careful handling of all vehicles during transit.
Easy Tracking and Communication: uShip provides real-time tracking and direct communication with transporters for a transparent and informed shipping process.
Competitive Bidding and Pricing: Customers can receive and compare bids from different transporters, allowing them to choose the most cost-effective option without compromising on quality.
Comprehensive Protection Options: The uShip Protection Plan offers additional peace of mind, covering potential damages during transport.
uShip’s auto transport services are designed for convenience, reliability, and peace of mind, catering to a wide range of customer needs and vehicle types.
uShip Car Transport Process
The process of shipping a car with uShip is designed to be straightforward and user-friendly, encompassing the following steps:
Create a Free Listing: Customers begin by creating a detailed listing for their car on uShip, providing information about the vehicle, including make, model, dimensions, and specific shipping requirements.
Receive and Compare Quotes: After listing their car, customers receive quotes from uShip's network of feedback-rated carriers. This allows them to review and compare different options, taking into account factors like pricing, carrier reputation, and service quality.
Select a Carrier and Book the Shipment: Customers then select a reliable auto transporter that best fits their needs. They finalize the booking by arranging shipping dates and providing accurate information for pickup and delivery.
Prepare the Car for Transport: Before the pickup date, customers are advised to prepare their car for transportation. This includes cleaning the car, removing personal items, and documenting the vehicle's condition with photos or videos.
Pickup and Transportation: On the arranged date, the selected carrier picks up the car. During transportation, customers can utilize uShip’s tracking feature to monitor their vehicle’s journey and receive updates at critical stages.
Delivery and Inspection: Upon arrival at the destination, customers should inspect their car for any damages or issues. They then complete the shipment process by releasing payment, leaving feedback for the carrier, and addressing any concerns if necessary.
Throughout these steps, uShip provides tools for easy communication and tracking, ensuring a smooth and transparent car shipping experience.
uShip Pricing
Understanding the pricing structure for car shipping with uShip is crucial for you to be able to make an informed decision. Here’s an overview:
Factors Influencing Cost:
Distance: Longer routes generally incur higher fees due to increased resources and travel time.
Vehicle Size and Weight: Larger or heavier cars may require more space, affecting the cost.
Transport Type: Choosing between open or enclosed transport can impact the price, with enclosed transport generally being more expensive.
Seasonal Demand: Prices can fluctuate based on the time of year and demand.
Market Conditions: Fuel prices, insurance coverage, and overall market rates can influence costs.
Additional Services: Expedited shipping or special handling for non-running vehicles may add to the cost.
Average Price Range:
Short Distances (a few hundred miles): Typically ranges from $250 to $1,000.
Long Distances (cross-country): Can range from $500 to $2,000 or more.
Example Quotes:
New York to Florida (Standard Sedan, Open Transport): Approximately $700 - $1,200.
California to Texas (SUV, Enclosed Transport): Around $1,000 - $1,500.
Illinois to California (Classic Car, Enclosed Transport, Expedited): Estimated $1,500 - $2,500.
These examples are indicative and can vary based on the specific details of each shipment. uShip’s platform allows customers to receive personalized quotes tailored to their unique shipping needs, ensuring transparency and competitive pricing.
uShip Auto Transport Fleet
uShip's strength lies in its expansive and diverse network of carriers, ensuring a wide range of options for customers with different shipping requirements.
Fleet Size and Variety:
uShip connects customers to a vast network of independent drivers, professional carriers, and shipping companies, accommodating a wide array of shipping needs.
This network includes transporters capable of handling standard vehicles, classic cars, heavy equipment, and more, offering both open and enclosed transport options.
Driver and Carrier Quality:
Transporters on uShip are feedback-rated, providing customers with insights into their reputation and service quality.
uShip's platform facilitates communication and tracking, enhancing the reliability and accountability of the carriers.
Carriers are required to have proper licensing and insurance, ensuring professional and safe transport services.
uShip's fleet is not only large and varied but also characterized by a commitment to quality and customer satisfaction. The platform's focus on transparent reviews and ratings allows customers to select carriers with confidence, knowing they are choosing from a pool of vetted professionals.
uShip Auto Transport Testimonials
Mike M
This was my first time using uShip. I was extremely satisfied and will use again if ever need to have an auto/bike transported again.
Source: BBB
Alicia S
**** and his team were absolutely amazing through the whole process. Extremely responsive, surprisingly affordable, and able to make adjustments on the fly when issues arise.
Source: BBB
Ronald R
Absolutely awesome people/ communicate/reliable/ trustworthy/ timing ***** provides professional services. I highly recommend
Source: BBB
uShip Auto Transport Bottom Line
uShip stands out in the car shipping industry as a reputable and efficient online marketplace. With over 19 years of experience, it offers a platform where customers can directly interact with a wide range of trusted auto transporters, allowing for a transparent and competitive bidding process. While uShip's pricing may be on the higher end compared to some competitors, its unique business model provides customers with greater control and flexibility in choosing their transport options. The high customer satisfaction ratings and positive reviews further reinforce uShip's position as a reliable choice for those seeking vehicle transportation services.
Overall Rating
9.3
Customer Sentiment | 9 | |
Value for Money | 9 | |
Industry Reputation | 9.5 | |
Services | 9.5 |
uShip Auto Transport FAQs
Is uShip a Broker?
uShip is primarily an online marketplace specializing in car transport. It has been operating for over 19 years, offering a platform where customers can directly connect with various trusted auto transporters to obtain multiple car shipping rates.
uShip's approach in auto transport is distinct from typical brokers. Unlike standard auto transport companies that contract private carriers to ship vehicles, uShip allows customers to post their transport needs on its website, where auto carriers can bid for the contract. This model places more control in the hands of customers, allowing them to choose their preferred carrier.
While uShip is not a traditional broker, it does facilitate brokers in sourcing loads and carriers. uShip’s platform includes a free load board for brokers, offering various loads, including auto shipments, to be shipped. This aspect of their service suggests that while uShip itself is not a broker, it provides services that are utilized by brokers in the auto shipping industry.
uShip is recognized as a legitimate shipping marketplace that connects customers with independent couriers and shipping brokers. Its position as one of the most popular car shipping service providers highlights its significant role in the industry, differentiating it from traditional brokerage models.
Is uShip Legit?
uShip is recognized as a reputable company in the car shipping marketplace. It effectively connects people with vehicle carriers, allowing customers to create listings on uShip.com. Carriers then bid on these jobs, facilitating a process where customers can easily compare offers and find competitive shipping rates.
Although uShip may not be the most popular car shipping company, it is regarded as one of the most reputable options in the market. Most reviews suggest that customers are largely satisfied with the services provided by uShip.
uShip holds an A+ rating from the Better Business Bureau (BBB) and has received high ratings from users and customers. It has an overall rating of 4.5 out of 5 stars from its website’s users and a rating of 4.3 out of 5 stars from over 11,000 customers on Trustpilot. Additionally, 59% of respondents in a survey were satisfied with their vehicle transport experience through uShip.
uShip offers a risk-free option for obtaining estimates for car transportation. There is no obligation for customers to book after receiving quotes, making it a flexible choice for those considering transporting vehicles for various reasons such as purchasing a new car online, relocating, or managing auto dealership inventory.
uShip has been awarded a 4.4 out of 5 stars rating and named the Best Shipping Marketplace by AutoGuide.com. This recognition is based on in-depth research and reflects the high regard in which uShip is held in the industry.
How much does uShip charge?
uShip applies a service fee for utilizing their marketplace, and the fee isn't a fixed amount. Instead, it's calculated based on the details of your shipment. It's easy to get an understanding of the overall cost using their website to get an online quote. We recommend comparing prices from multiple providers (at least 3).
Our Methodology
Our approach to reviewing car shipping companies is designed to provide you with comprehensive insights for making informed decisions. We focus on key areas that impact your overall experience and satisfaction. Here are the elements we consider:
Reliability and Trustworthiness (25%): We check the Better Business Bureau (BBB) score to ensure the company is reliable and trustworthy.
Service Coverage: We look at how well the company's services cover the entire country, ensuring accessibility for customers everywhere
Customer Service Quality: We consider customer satisfaction ratings and extras like GPS tracking to gauge the overall customer experience
Policy and Flexibility: A clear and customer-friendly cancellation policy is crucial for flexibility, earning companies higher scores
Global Transport Options: Companies offering international car shipping options get extra points for their global capabilities
Coverage and Protection: We evaluate the insurance coverage provided by companies, ensuring your vehicle is well-protected during transit
Our methodology aims to simplify the decision-making process for consumers by focusing on essential aspects that impact their car shipping experience. Each company is thoroughly assessed based on these criteria, resulting in an overall rating that guides you towards the most reliable and customer-friendly car shipping providers.
Our qualifications*:
350+ hours of research
19 companies reviewed
2,300+ consumers surveyed & interviewed
